Terms and Conditions
French classes and tutoring
- A 24 hour notice is required to cancel participation to a group class.
- Private classes cannot be rescheduled as these slots are booked for you.
- We will refuse access to an online class in progress if a student is more than 15 minutes late without prior notice.
- Class material for a class is not available to students who did not attend that class.
- Class packs 8 and 12 expire in 3 and 6 months respectively.*
- Class packs 16 expire in 6 months.*
- Transfer of class credits between participants (e.g. siblings, friends) is not possible.
- Group class credits cannot be used towards private classes.
- Refunds are not possible once you started your programs or classes.
- Refunds are not possible for missed private classes if you failed to attend without notification as per the 24 hour notice.
- Siblings discounts do not apply to private/semi private classes.
- Discounts and special offers are not cumulative unless stated otherwise.
- * for students with our previous class pack 32 (adults) or 36 (children), your class credits are valid for 24 months from the date of purchase.
Intellectual Property Rights
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